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Sanatorium Kilchberg

Relatives and visitors

Dear relatives, dear visitors,

It is important for us to be able to collaborate with you. You've most likely known the person affected by illness for a long time and can describe in detail the recent changes. You are trying to understand these changes and to solve the problems. Many relatives are burdened by feelings of guilt and failure and ask themselves how could they have stopped the escalation? Accessing professional psychiatric help is something that is not so common for a lot of people. This is why they may try many other avenues for assistance before finally seeking out professional help.

We would be delighted if you contacted us. The involvement of relatives is of great importance to us and we view it as a key element of treatment. Some patients break off contact with their relatives and obligate the treatment team to maintain strict silence about their status, forbidding them to inform even their nearest and dearest. Please try to understand if this is the case, most patients in time find a way to hold mutual discussions.

Sanatorium Kilchberg can offer relatives the following:
  • A discussion on the effect that a family member having an illness has
  • Disease-specific information and joint development of individualised solutions and future options
  • Acknowledgement of own needs, possibilities and limitations
  • Access to the "Knotenpunkt" group for relatives to share experiences and knowledge as well as the provision of information about the different diagnoses, treatments, guidance and possibilities to ease the burden in everyday life
  • Access to self-help groups for relatives (such as VASK = Association for Relatives of People with Psychiatric Illnesses) or the opportunity to take part in a trialogue

Contact partner
Different disciplines are integrated into the treatment programme. Direct contact people are the treating doctors and psychologists as well as the healthcare team, in particular the primary caregiver. For telephone queries, our central clinic number is happy to connect you to the unit in question. We recommend that if possible you only contact us during normal working hours. This enhances the chance that the medical personnel directly responsible for, and with the greatest knowledge of, the patient are present.

Telephone +41 44 716 42 42
Fax +41 44 716 43 43

Visiting hours 10 am – 9 pm
Please take into account our therapy times when planning a visit to a patient.
Treatment elements
The psychiatric treatment offered is specially tailored to the individual and is based upon the current best scientific knowledge and established psychiatric-psychotheraupeutic treatment methods. From the range of biological treatment methods available, the therapies principally used and bundled together  are psychiatric drugs, chronotherapy (light, sleep restriction and dark therapy) and the highly effective ECT (electroconvulsive therapy ECT, used with a short anaesthesia). Further information can be found under the heading, "Treatment".

Our specialist internists and neurological doctors are involved in the co-treatment of physical illnesses or to rule out the presence of same. Further information can be found under the heading "Treatment / General Insurance / Internal Medicine Service" and/or "Treatment / Private insurance / Internal Medicine Service."

Sanatorium Kilchberg offers individualised psychotherapy with a focus on cognitive behavioural therapy. In this way, understanding of the disease, knowledge of treatment possibilities as well as individual resources and strengths can be fostered.
Building on this and taking into account personal strengths and vulnerabilities, a positive future outlook is jointly developed. Based on an individually customised therapy plan, disorder specific and general psychotherapeutic procedures are used. On offer are unit-dependent individual therapy, group therapies, partner therapy and family consultations. All of our therapies are scientific-based and are applied in a form compatible with current best evidence on the effectiveness and effects of psychotherapy.

Medical conditions
You can find further information on this under the heading Treatment / Medical Conditions.

Nursing team and caregiver
Building an effective professional relationship is a central aspect of our approach. At the beginning of their treatment, each patient is assigned a caregiver who will be their primary contact throughout the entire stay in the unit.
The caregiver offers a supportive, purposeful relationship and shares in the responsibility of helping the patient’s family as well as for cooperation with external organisations.
The nursing team is at your disposal around the clock to help you.

Specialist therapies
In addition to psychotherapeutic and drug therapies, Sanatorium Kilchberg also offers further biological procedures such as light therapy, sleep  restriction therapy and dark therapy , as well as the highly effective ECT (electroconvulsive therapy ECT, used with a short anaesthesia) are used. The following therapies are also offered:
  • Social counselling
  • Ergotherapy and recreational therapy
  • Kinesiotherapy  (movement therapy)
  • Music therapy
  • Nutrition counselling
Information material
In our units you will find extensive information material on various medical conditions as well as on social and legal questions.
Release from obligation to maintain confidentiality
All employees of Sanatorium Kilchberg AG are subject to an obligation to maintain confidentiality. Information may only be passed on to third parties with the patient’s consent. You are welcome to contact us.
Units / Outpatients
You are in good hands!

Registration for a stay at Sanatorium Kilchberg can be carried out by patients themselves, family members or by the treating physician.

Timely notification of a planned stay with us makes it easier for us to reserve an appropriate place in the respective unit, in the day clinic or in one of our outpatient clinics. Queries and referrals can be made by telephone or in writing and – for all facilities at Sanatorium Kilchberg – are handled via the front desk. Where outpatient clinics are concerned, queries and referrals are handled directly at that clinic.

Please find additional information under the heading “Admission”.
Offers for relatives in the clinic
Der Knotenpunkt bietet regelmässige Veranstaltungen und Vorträge zu Krankheitsbildern aber besonders zum Umgang mit unterschiedlichen, meist schwierigen Themen an, die sich durch die Erkrankung eines Familienangehörigen ergeben. Das Thema der nächsten Veranstaltung finden Sie unter der Rubrik „Veranstaltungen / Angehörige“ oder im Aushang auf dem Klinikareal.

Weiterhin regelmässig findet der Angehörigentag Depression statt. Hier erhalten sowohl Angehörige, wie auch Betroffene die Möglichkeit umfangreiche Informationen über die Krankheit an sich und die bestehenden Behandlungsmöglichkeiten zu bekommen, wie auch Gelegenheit in eine Diskussion miteinander und uns zu kommen.
Offers for relatives outside the clinic
Diese Angebote sind nur eine Auswahl von Anlaufstellen. Im Rahmen der Behandlung in unserer Klinik können durch unsere Sozialberatung Beratungen zu individuellen Hilfsmöglichkeiten erfolgen.
Für die Inhalte auf den genannten Webseiten können wir keine Haftung übernehmen.

Beratung, Unterstützung und Selbsthilfe für Angehörige

Pro mente sana
Hardturmstrasse 261, 8031 Zürich
Telefon: +41 44 563 86
VASK Vereinigung der Angehörigen von psychisch Kranken
Langstrasse 149, 8004 Zürich
Beratung und Kontakt: Telefon: +41 44 240 48 68
Dienstag 10-14 Uhr
Donnerstag 15-18
Pro Senectute Kanton Zürich
Geschäftsstelle: Lavaterstrasse 60, 8032 Zürich
Telefon: +41 44 283 89 89
Entlastung und Hilfe im Alltag
Psychiatrie-Spitex Zürich GmbH
Telefon: +41 43 817 21 21
oder kontaktieren Sie die Spitex in ihrer Gemeinde / Stadtteil

Überbrückungshilfe GmbH
Böhnirainstrasse 14, 8800 Thalwil
Telefon: +41 44 451 73 77
BTZ: Behindertentransport Zürich (nur für Menschen mit Rollstuhl)
Badenerstrasse 627, 8048 Zürich
Bestellung am gleichen Tag / Spontanbestellung: +41 44 444 22 11
Folgetag und Daueraufträge: +41 44 444 22 12

Fahrdienst Schweizerisches Rotes Kreuz SRK
Kronenstrasse 10, 8006 Zürich
Telefon: +41 44 360 28
Beratung in Krisensituationen
KIZ Kriseninterventionszentrum:
Militärstrasse 8, 8004 Zürich
Telefon: +41 44 296 73
Die Dargebotene Hand - Telefonseelsorge
Telefon: 143
Finanzielle Fragen
Pro Senectute Kanton Zürich
Geschäftsstelle: Lavaterstrasse 60, 8032 Zürich
Telefon: +41 44 283 89
Fachstelle für Schuldenfragen im Kanton Zürich
Schweighofstrasse 420, 8055 Zürich
Telefon: +41 43 333 36
Sanatorium Kilchberg AG
Alte Landstrasse 70
CH-8802 Kilchberg
Telefon +41 44 716 42 42
Telefax +41 44 716 42 14

For registration / assignments
Telefon +41 44 716 42 75
Telefax +41 44 716 43 43

Zentrum für Psychosomatik
Selnaustrasse 6
CH-8001 Zürich
Telefon +41 44 716 38 38
Telefax +41 44 716 38 40
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